The COVID-19 pandemic has caused disruption across the whole world, making everyone change how they work.

Following government guidelines of social distancing might might prove difficult when you need to inspect a property.

You already know how easy it is to take pictures and upload them into a uniform report using our app.

Building on the idea of simple to use, we've added some controls to restrict what cerain users can do.

With this secret weapon, you can set up a generic user in your account, which will be restricted to only sign in on our latest apps without having the option to start a new report from existing ones or to amend any existing reports. You can also prevent them from signing in on the website.

Inspection complete, without a visit!

fictional agent, with existing user info@smarteragentuser.co.uk, could set up an additional email forwarder for inspections@smarteragentuser.co.uk

they would then use that email address as a login for an additional user in their account, which would be restricted as non-admin user, not able to login on the website and not able to start reports from previous ones on the mobile app

agent would amend and brand our instructions template which is available here, to send to their tenants

the tenant follows the instructions to easily take pictures and send them directly to the agent's control panel